CNS Team Manager
We are currently recruiting for a CS Team Manager based in HTS3 who will lead and support an exciting team of CSAs.
The number one priority for this role is to support the associates who will directly report to you.
In this role you will be responsible for the coaching, development, performance and engagement of your associates.
You will be tasked with supporting a group of people and removing any barriers that prevent them in there day to day role.
The ideal Team Manager understands that supporting their people is the most critical role they perform, to achieve this they are open and approachable, engage with their people individually to understand how to most effectively coach and motivate them and invest time in developing them.
They build a work environment where associates are engaged and feel a positive sense of achievement about their role in delivering world class service to our customers.
As a single threaded leader you will take care of all elements of your associates' satisfaction and engagement at work, including communication and management of their scheduling, ownership of their payroll and taking action on emerging issues.
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Estimated Salary: $20 to $28 per hour based on qualifications.
The number one priority for this role is to support the associates who will directly report to you.
In this role you will be responsible for the coaching, development, performance and engagement of your associates.
You will be tasked with supporting a group of people and removing any barriers that prevent them in there day to day role.
The ideal Team Manager understands that supporting their people is the most critical role they perform, to achieve this they are open and approachable, engage with their people individually to understand how to most effectively coach and motivate them and invest time in developing them.
They build a work environment where associates are engaged and feel a positive sense of achievement about their role in delivering world class service to our customers.
As a single threaded leader you will take care of all elements of your associates' satisfaction and engagement at work, including communication and management of their scheduling, ownership of their payroll and taking action on emerging issues.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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